Dear Clients & Friends,
We are excited to announce that Resolve Insurance Group has joined BCA Insurance Group, the Mid-Atlantic division of Afore Insurance Services, LLC, one of the top 100 largest national insurance brokerage firms, offering us extensive tools and resources while remaining dedicated to maintaining and preserving our team, local relationships, and control.
We sought a growth partner with a decentralized model that would allow us to remain client-focused and aligned with our motto, “Determined Customer Service”. We are convinced that Afore’s “Prosperity in Partnership” mission dovetails perfectly with ours, and we share the same commitment. Afore provides us with substantial resources, including more insurance companies to offer our clients, allowing us to deliver even more competitive pricing and coverage options. The Resolve team members, who will remain at the forefront, also join a broader team of professionals working together to serve you.
Rest assured that our team members and insurance company partners are very supportive of the partnership and how it will help them serve you better. Thank you for your continued business and the confidence you have placed in us. We expect you’ll only see positive changes at Resolve as a part of BCA Insurance and Afore. If you have any questions or need anything, please do not hesitate to call us.
Chris Burns
757-217-2962
cburns@resolve-insurance.com
Wendy Bailey
864-585-8649
wendy@riffenburg.com
Terri Greene
757-217-2968
tgreene@resolve-insurance.com
Cathy Anderson
205-822-4236
canderson@resolve-insurance.com
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About Us
Riffenburg Insurance Services A Division of Resolve Insurance Group was founded in 1988 by Michael Riffenburg to create a full-service insurance agency that could best serve the needs of local clients. The success of the business over the past 30+ years stems from the company’s passion for finding the best product at the best price for each individual client. Please feel free contact us today for a no cost no obligation consultation.
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Medicare
Before choosing a plan, we want to be sure you know the difference between your many options; In particular how Medicare Supplements and Medicare Advantage Plans differ. Many people sign up for Advantage Plans thinking they are Supplements, they are not.
Employee Benefits
Our resources include relationships with top domestic carriers, Brokers in London and wholesalers that can access carriers in the open market. In addition, we offer claims handling, analytics including evaluation and benchmarking for your industry and loss control services that will enhance your insurance program.
Health Insurance
Specializing in designing benefit packages for small to mid-sized employers who are often overlooked by larger brokers. We utilize the latest technology which is usually reserved for larger brokers. Our focus is educating employers on which plans are best for them and their families. We also provide Medicare, group medical, life, disability, dental, online enrolment, compliance website and Cobra administration.
Life Insurance
Our resources include relationships with top domestic carriers, Brokers in London and wholesalers that can access carriers in the open market. In addition, we offer claims handling, analytics including evaluation and benchmarking for your industry and loss control services that will enhance your insurance program.





































